Frequently Asked Questions
Everything you need to know about shopping with VAGUE Studios.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn and unused items. Simply visit our online returns portal with your order number and email address to generate a prepaid shipping label.
Are your products ethically sourced?
At VAGUE Studios, we prioritize responsible manufacturing. We partner exclusively with suppliers who adhere to fair labor practices and utilize sustainable materials whenever possible.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, Google Pay, and interest-free installment options through Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.